Terms & Conditions

Products

We sell fresh buffalo milk and buffalo ghee produced at our own farm. Product illustrations are for representation only; actual packaging may vary slightly. Ghee may be granular or liquid depending on temperature, which is natural.

Prices and payment

All prices are in Indian Rupees (INR) and include applicable taxes. Payment must be made online in full (UPI, debit/credit card, net banking or wallets) before an order is dispatched. Prices may change, but the price shown when you pay is the price you are charged.

Payments are processed by a secure, RBI-authorised third-party payment gateway. We do not store your card or bank details.

Service area

We deliver only within Khammam, Telangana. Orders with an address outside this area will be cancelled and fully refunded.

Order acceptance

An order is confirmed only after successful payment. We may cancel an order if a product is unavailable or the details provided are incorrect; in such cases the full amount is refunded.

Delivery

Delivery timelines are described in our Shipping & Delivery Policy. Please ensure someone is available to receive perishable items such as milk.

Cancellations and refunds

Please read our Refund & Cancellation Policy.

Storage and use

Milk must be refrigerated immediately on receipt and boiled before use. Ghee should be stored in a cool, dry place and taken out with a dry spoon. We are not responsible for spoilage caused by improper storage after delivery.

Your responsibilities

You agree to provide correct name, mobile number and address details, and not to misuse the website or make fraudulent payments.

Limitation of liability

Our total liability for any order is limited to the amount paid for that order.

Governing law

These terms are governed by the laws of India. Disputes are subject to the exclusive jurisdiction of the courts at Khammam, Telangana.

Changes to these terms

We may update these terms from time to time. The latest version will always be posted on this page.